Veterinary Receptionist – 20 hours per week
Due to further expansion, Island VetCare is seeking a professional and adaptable Receptionist to join our friendly and supportive team. As the first point of contact for our clients, you will play a key role in delivering a high standard of care, ensuring each interaction is handled with empathy, efficiency, and professionalism.
This is a varied role encompassing a range of responsibilities, including managing telephone and email enquiries, registering new clients and patients, coordinating appointments, handling financial transactions, and maintaining a clean and well-organised reception area. You will also support effective communication between clients and the clinical team, helping to ensure the smooth day-to-day running of the practice.
We are looking for someone with strong organisational skills, excellent attention to detail, and the ability to adapt to changing priorities. You should be confident using your initiative, capable of managing and prioritising tasks, and comfortable delegating where appropriate. The ability to handle sensitive situations with empathy, manage occasional conflict calmly, and approach challenges with practical problem-solving skills is essential.
Previous experience in a customer-facing role is required; veterinary or medical reception experience is advantageous but not essential. A flexible approach is important, as this role covers two sites, includes Saturday mornings on a rotational basis, and may require covering colleagues during periods of leave or sickness.
The starting hourly rate is £12.71, increasing after successful completion of the probation period.
To apply, please send your CV and covering letter to recruitment@islandvetcare.co.uk
Closing date: 31st October 2026
Due to the high volume of applications expected, if you have not heard from us within three weeks, please assume your application has not been successful on this occasion.
